Legal

Terms of Service

Last updated: March 1, 2026

1. Acceptance of Terms

By accessing or using the Catalyst Shift website (catalystshift.ai) and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our Site or services.

2. Services

Catalyst Shift provides Catalyst OS — a managed AI operating layer for managed service providers. Services are delivered through modular subscription tiers (Foundation, Growth, Full Stack) and the Early Adopter Program. The specific deliverables, scope, and pricing of each engagement are defined in a Statement of Work signed before work begins.

3. Use of the Site

You agree not to:

  • Use the Site for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to any portion of the Site or its systems
  • Interfere with or disrupt the operation of the Site
  • Reproduce, distribute, or create derivative works from Site content without permission
  • Submit false or misleading information through our forms

4. Intellectual Property

All content on the Site — including text, graphics, logos, designs, and software — is the property of Catalyst Shift or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without prior written consent.

5. Disclaimer of Warranties

The Site and services are provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not guarantee that the Site will be uninterrupted, error-free, or free of harmful components.

Any forward-looking estimates, illustrative ROI models, or pricing examples referenced on the Site are directional and are not guarantees of any specific outcome. Each engagement defines its deliverables in a Statement of Work; results vary by customer, stack, and inputs.

6. Limitation of Liability

To the maximum extent permitted by law, Catalyst Shift shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or services, regardless of the theory of liability.

7. Indemnification

You agree to indemnify and hold harmless Catalyst Shift, its officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Site or violation of these Terms.

8. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party sites and do not endorse them.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of the Site after modifications constitutes acceptance of the revised Terms.

11. Contact

For questions about these Terms, contact us at:

Catalyst Shift
hello@catalystshift.ai